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Program Manager in Nashville, TN at Community Options

Date Posted: 2/22/2018

Job Snapshot

  • Employee Type:
  • Location:
    Nashville, TN
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:

Job Description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states.  We believe in the dignity of every person, and in the freedom of all people to experience the highest degree of self-determination.

We are actively seeking an experienced Program Manager who will be responsible for the supervision and oversight of our Direct Support Professionals and our Regional Programs.

Job Responsibilities:

  • Manages the Direct Support Professional staff, including, but not limited to, staff evaluations, monitoring and scheduling required staff training, seminars, and conferences.
  • Oversees the residential budget and work with staff schedules to ensure overtime stays within guidelines.
  • Responsible for scheduling Direct Support Professionals and covering shift’s as necessary.
  • Monitors fiscal, medical, personal and ISP documentation to ensure accuracy.
  • Serves as an active member of each person’s Inter-Disciplinary Team (IDT), which includes involvement in Individual Habilitation Plan development.
  • Submits monthly written reports to the appropriate individuals outlining operational status, progress, and concerns.
  • Prepares progress reports for consumer's immediate support group, including their family and/or guardian, staff, employment specialist, case manager, and other professionals including monthly and Quarterly reviews.
  • Ensures that staff is documenting accurate and current plans accurately, to ensure the consumer’s overall needs are being met, i.e. employment, recreational, emotional.
  • Presents problems and recommends any necessary changes in current policy and procedures to the Residential Coordinator.
  • Make recommendations to the Residential Coordinator for the development of current and future programs.
  • Consults with Management Team regarding attendance, punctuality, timesheet documentation, etc., relating to appropriate staff evaluations.
  • May serve as train-the-trainer for various trainings.
  • Reviews all direct support staff timecards in accordance with the payroll schedule.
  • Ensures all staff scheduling in homes, including approval of Paid Time Off, tracking absenteeism, etc., and communicates any issues or concerns to the Residential Coordinator and Executive Director.
  • Develops and maintains a functioning PRN staff availability contact log to ensure minimum overtime
  • Monitors and maintains current employee status on all PRN staff.
  • Meets with the Weekend On-Call Manager on a weekly basis (each Friday, if possible) to provide updated information and weekend schedules.
  • Ensures minimal amounts of overtime and submits overtime tracking data on a weekly basis to the Residential Coordinator and Executive Director. 
  • Complies with all internal and state regulations and participates in all inspections and investigations.
  • Must be available/on-call 24/7 as needed to ensure supervision of staff and health/safety of individuals served.

Knowledge/Skills Required:

  • Bachelor's Degree Required
  • A minimum of 2 years experience in Residential, Home Community Based Service or related healthcare field.
  • Knowledge and understanding of state/local regulations.
  • Understanding and commitment to community-based support for persons with disabilities.
  • Proven leadership and professionalism when assisting internal and external customers.
  • Ability to present facts and recommendations effectively in oral and written form.
  • Excellent time management skills.
  • Valid Driver's License

Working Conditions:

  • Frequent lifting, stretching, and other physical exertion during positioning of consumer or equipment
  • Ability to lift 50 pounds (average weight of an empty wheelchair)
  • May occasionally assist with wheelchair transfer or non-ambulatory participants
  • May be on-call 24 hours a day, in cooperation with other management staff
  • Work will take place in the community and in the homes

What We Offer:

  • Generous Paid Time Off following 3 months of employment
  • Paid Holidays
  • Management Training- Leadership development program
  • 403b with Employer Match after 1 year of service
  • Comprehensive benefits, including Medical, Dental and Supplemental Insurance options.
  • Various Employee Discount Programs

Community Options is an Equal Opportunity Employer


If interested, please click Apply Now or send resume to: