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Quality Assurance Coordinator in Pittsburgh, PA at Community Options

Date Posted: 11/1/2018

Job Snapshot

Job Description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states. 

We are searching for a Quality Assurance Coordinator who will have the primary responsibility of overall Quality Management, agency investigations, and staff training of the local office and direct care staff. The QA Coordinator will be working from the administrative office, community, and in the homes.


  • Bachelor’s Degree preferred.
  • Minimum 2 years' experience working with individuals with disabilities.
  • Knowledge of PA State Regulations, in respect to Residential Habilitation and Supported Living Community-Based Day Services.
  • Valid Driver's License


  • Audit the fiscal books for all service recipients in each house at least 2 times per year.
  • Schedule training classes for all employees, coordinating training updates and re-certification per state regulations.
  • May participate in the development and implementation of new hire orientation.
  • Maintain a tracking database for each location - petty cash funds, gas, and grocery card account information.
  • Maintain a tracking for all vehicles in the region - registrations and vehicle maintenance.
  • Ensure all training is completed timely and per state guidelines.
  • Review and assure that vehicle maintenance is scheduled and performed.
  • Monitor the agency’s compliance with incident management and abuse and neglect policy and complete investigations as needed.
  • Complete physical site inspections in the consumers’ homes, per state regulations. 
  • Monitor the agency’s compliance with incident management and abuse and neglect policy.
  • Complete site inspections in the consumers’ homes as outlined by supervisor.
  • Conduct quarterly and annual trend analysis studies as required and presents reports to the management team for review.
  • Conduct quarterly record reviews of consumer files and employee files and enters deficiencies into a tracking database for resolution.

Working Conditions:

  • This role will require travel.
  • On-Call, 24 hours a day in cooperation with other management staff.
  • Must be able to lift 50 lbs.

Competitive Benefits:

  • Insurance Options (Medical, Dental, Vision)
  • Paid Holidays—Including a Birthday Holiday
  • Generous Paid Time Off (PTO)
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan with Employer Match
  • Exceptional Career Growth Opportunities

If interested, please click Apply Now or send resume to:

Please Visit Our Website to Complete an Online Application!


Community Options is an Equal Opportunity Employer